Sue Bishop: Develop Your Assertiveness
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Жанр : Kogan Page
Издательство : Kogan Page
Год издания : 2010
Аннотация:
Offers simple techniques to enable you to become more assertive. Packed with examples and exercises, this self-help guide covers topics such as: the importance of choice behaviour; tension control; self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people, and tricky situations.