The instant reference library of management tips and techniques Learn all you need to know about meetings, from planning and preparing an agenda, to establishing formal procedures and dealing with potentially volatile situations. Managing Meetings shows how to chair and participate fully in a meeting, plus it also provides practical techniques for you to use to make meetings work for you. Power tips help you handle real-life situations and develop first-class meeting skills that will dramatically improve efficiency and decisiveness. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility, with a focus on developing and enhancing professional management practice. — Managing Meetings helps you to plan a meeting, use formal and informal procedures, recognize non-verbal messages, and handle volatile situations — Practical techniques show you how to define the purpose of a meeting, prepare an agenda, get your point across, and reach a successful conclusion — Clear text and illustrations cover every aspect of formal and informal meetings — Simple checklists enable you to be fully prepared before and during a meeting — Accessible charts and flow diagrams explore different options for action and provide useful examples — An exciting and unprecedented visual approach to international business publishing — Aimed at the novice and the experienced manager alike in every work environment, from large corporations to small businesses