Lilley Roy: Dealing with Difficult People
Скачать книгу (размер 850 Kb , формат fb2, страниц 168) Аннотация: Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations created by difficult people. Dealing with Difficult People looks at difficult behavior — what drives it and how to cope with it. Issues Roy Lilley discusses include:…