Stephen C. Lundin: Fish!: A Remarkable Way to Boost Morale and Improve Results
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Жанр : HarperCollins Publishers
Издательство : HarperCollins Publishers
Год издания : 2001
Аннотация:
This concise guide for enlightened management is written as a parable about a manager of a dysfunctional department who looks literally «across the street» — to a fish market — and finds ways to motivate the workforce by establishing a supportive and exciting environment, thus improving efficiency and service.