Gulati R.: Reorganize for Resilience: Putting Customers at the Center of Your Business
Скачать книгу (размер 1 462 Kb , формат fb2, страниц 288) Аннотация: In an era of raging commoditization and eroding profit margins, survival depends on resilience: staying one step ahead of your customers. Sure, most companies say they re customer-focused, but they don t deliver solutions to customers thorniest problems. Why? Because they re stymied by the rigid silos they re organized around. In Reorganize for Resilience, Ranjay Gulati reveals how resilient…