Steps to Success Tackle Office Nightmares
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Жанр : Bloomsbury Publishing
Издательство : Bloomsbury Publishing
Год издания : 2004
Аннотация:
While we'd all like a quiet life, there are some situations that can't be ignored. In offices, workplace bullying is on the rise and discrimination is commonplace. In a recent survey, more than half of teachers questioned claimed to have been bullied at work and a Royal College of Nursing study of 6,000 nurses has found that one in six had been bullied in the previous year. Tackle office nightmares offers solutions and advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help mothers. The book contains a quiz to assess strengths and weaknesses, a jargon-free glossary of key words and phrases plus FAQs: frequently asked questions about approaching the challenge. There is also step-by-step advice on how to avoid common mistakes. A checklist provides a condensed list of key points to remember while preparing, planning and carrying out a task and related Web links provide the best places to find more information about a topic or challenge.